faq
Reception
The reception is open daily from 08:00 AM to 07:00 PM. Deviations from the regular hours may occur.
You can reach us by phone at +49 (0) 7821 95040
or by email at kontakt@hotelamwestend.de
Check-in and Check-out Times
Check-in is from 02:00 PM
Check-out is until 11:00 AM
A later check-out is possible depending on availability, please contact the reception for this. An additional fee will be charged for late check-out.
An earlier check-in is possible depending on availability, please contact the reception for this.
Smoking and Pets
We are a non-smoking hotel and charge a penalty of 100.00 euros for violations of this house rule.
You are welcome to use our sun terrace or the seating in front of the hotel for smoking.
Pets are not allowed!
Breakfast and Restaurant
The breakfast buffet leaves nothing to be desired. If you have intolerances or special requests, you can contact the staff.
Monday-Friday from 06:30 AM to 09:30 AM
Saturdays, Sundays, and public holidays from 07:30 AM to 09:30 AM.
In the summer, you can enjoy breakfast on our sun terrace.
The restaurant Mamma Mia is open from Monday to Saturday from 05:00 PM to 10:00 PM.
On Sundays, the restaurant opens at 12:00 PM.
Room Cleaning
Cleaning by our staff is carried out daily between Monday and Saturday.
No room cleaning is performed on Sundays; however, if you need anything, you can contact the reception.
Wifi
The hotel offers free WLAN throughout the building. You can find the access data in your room. After a one-time registration, the connection is made automatically.
Common Room / Kitchenette
The room is accessible around the clock and can be used. In addition to a kettle and a microwave, you will also find a water dispenser.
We ask you to restore everything to its original state after use and to ensure cleanliness.